On December 19th 2022 part of our network was attacked with a crypto-locker ransom-ware virus. This attack damaged our Email Hosting service beyond repair. As a result, Online Spam Solutions LLC has exited the email hosting business and is now solely focused on its other services.
The following is status and updates for our former email hosting customers:
December 21st 2022. 5:00PM CST: Our attempts to un-encrypt our data (with help from 3rd party companies who specialize in this area) were unsuccessful.
This means there is currently no path to a quick recovery of hosted email accounts.
Restoration of email services would require a complete rebuild of multiple related systems.
There is no timeline for this.
If you are a hosted email customer the prudent path for you is to move your mail service to another provider.
If you have questions regarding this please call us.
December 22 2022, 6:00PM CST: No updates.
If you have email hosting with us, you should start moving to another provider.
We are working through our message backlog, but the best way to contact us is to not leave a message but to try calling again a short time later.
If we are not on another call we will pick up.
All services besides email hosting are untouched by this issue and are fully functional.
November 2nd, 2023: The crypto-locker ransomware variant used in the attack against us remains unbroken and our affected information is still encrypted. We will continue to maintain this encrypted data in the hopes of one day having a way to break this encryption.
Please check this space for future updates.